Returns & Exchanges
At Dragonfly, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns on all unworn sports equipment and apparel. If your new gear doesn't fit your needs, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the gear for quality assurance, your refund or exchange will be processed within 5-7 business days.